Terms of Use
Term of Use.
These are the terms on which you may use this website. They sit alongside our Disclaimer and our Privacy Policy, and together they set out what you can expect from us and what we ask of you.
By accessing or using this website, you agree to these terms. If you do not accept them, please do not use the site.
Who operates this website
This website is operated by Quintess Law Pty Ltd, trading as Quintess Property Law. References to “we”, “us” and “our” mean Quintess Law Pty Ltd. References to “you” mean the person using this site.
What this website is for
This website exists to explain what we do, how we work, and what the property process involves. It provides general information and allows you to make an enquiry or request a quote.
It does not provide legal advice, and using it does not make you a client. Our Disclaimer sets out the limits of the information published here and explains how a client relationship with us is actually formed. Please read it.
Using the site
You may use this website for your own personal or business purposes, and to consider whether to engage us. In using it, you agree that you will not:
- use the site for any unlawful purpose, or in a way that breaches the rights of anyone else
- attempt to gain unauthorised access to the site, its servers, or any connected system
- interfere with the site’s operation, or introduce any malicious code
- use automated means to scrape, harvest or extract content or contact details from the site
- reproduce, republish or resell our content for commercial purposes without our written permission
- submit information that is false, misleading, or that you are not authorised to provide.
We may suspend or restrict access to the site, in whole or in part, at any time.
Please do not send us sensitive or time-critical material until we have confirmed we are able to act for you.
Enquiries, forms and contract uploads
Where this site allows you to send an enquiry, request a quote or upload a contract, please understand what that does and does not do.
What it does
It starts a conversation. We will review what you have sent and respond.
What it does not do
It does not engage us, and it does not place your matter under our care. We are not acting for you, and we are not monitoring your dates, until we have completed our checks, issued a costs agreement, and you have accepted it in writing.
This is important where a deadline is close. If you are facing an urgent cooling-off, finance or settlement date, telephone us. Do not rely on a form submission alone.
We may need to run a conflict check before accepting your matter, so information you send before we are engaged is not treated as confidential in the way a client’s information is, and sending it does not prevent us from acting for another party.
Resources and downloads
Our guides, checklists and roadmaps are provided free, as general information. You are welcome to download them, print them and share them with people they might help.
They are written to help you understand the process, not to replace advice on your own matter. They are current as at the date shown on them, and they may not reflect later changes in the law or in practice.
Intellectual property
All content on this website — including text, guides, checklists, graphics, layout, design and the Quintess name, wordmark and marks — is owned by Quintess Law Pty Ltd or used under licence, unless otherwise stated.
We grant you a limited right to view, download and print our content for your own use. All other rights are reserved. You may not adapt our content, reproduce it commercially, or present it as your own.
Third-party links and services
This site may link to other websites, and may use third-party services for functions such as forms, scheduling, payments, analytics and document exchange. We choose these providers with care, but we do not control them.
A link is not an endorsement. We are not responsible for the content, availability, security or practices of any third-party site or service, and your use of them is governed by their own terms.
Availability
We aim to keep this website available and working, but we do not guarantee that it will be uninterrupted, error-free or secure. We may change, suspend or withdraw any part of it, at any time, without notice.
Fees shown on this site
Any professional fees published on this website are shown inclusive of GST and are indicative only. Disbursements — searches, registration fees, duty and other third-party charges — are separate and passed on at cost.
Nothing on this site is a quote or an offer capable of acceptance. Your written costs agreement is the only statement of what you will pay.
Liability
To the extent permitted by law, we accept no liability for any loss, damage or cost arising from your use of, or reliance on, this website, its content, or any site or service linked from it.
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where our liability can be limited but not excluded, it is limited to resupplying the relevant content or service, or paying the cost of having it resupplied.
Privacy policy
How we collect, use, store and protect personal information is set out in our Privacy Policy, which forms part of these terms. It explains, among other things, the identity information we are now required by law to collect before we can act on a property matter.
Changes to these terms
We may update these terms as our practice, our website or the law changes. The version published here is the version that applies. Please check it from time to time.